Over 100,000 hospitality locations use OutMatch assessments • 500,000 candidates assessed per year
How Assessments Help
Assessments deliver clear, measurable insight to help
you find the very best fit for accommodations, travel, and tourism.
What Success Looks Like
7 Customer Service Traits You Can’t Teach
Client Success: Creating a Hospitality Culture
At almost 40%, accommodations and food
service have the highest voluntary quit rate. -Bureau of Labor Statistics
Housekeeping represents the industry’s largest
staff, with almost 500,000 employees. -Bureau of Labor Statistics
Half of all hotel employees will need
to be replaced within one year. -Consultants of Hospitality Administrators
What We Offer
To make better hiring decisions, managers need insight
into skills, job competencies, and work potential.
Get job fit scores based on attributes that influence work behavior.
Profits and Loss (P&L)
Learn how candidates interpret and use sample P&L statements.
Situational Judgment & Simulations
See how candidates make decisions in real-life service or management scenarios.
Automated Reference Checking
Get feedback on past performance and job fit without picking up the phone.
New Hire Analytics
Understand the impact of each hire by tracking early performance and turnover data.
Use an assessment that’s been validated for success in the hospitality industry, or learn about tailored options.
What Sets Us Apart
Trust in technology backed by Talent Solutions Experts—a combination that has successfully determined job fit for over 3 million candidates across 98,000 hospitality locations.
From quick, off-the-shelf deployment to tailored options and expert guidance, you choose the solution best fits your business needs.
Because success varies by role, level, and industry, take advantage of targeted job fit assessments, as opposed to a “one-size-fits-all” solution.
Gain competitive edge with new hire analytics, which provide the insight you need to continually improve your hiring process.