Over 100,000 hospitality locations use OutMatch assessments • 500,000 candidates assessed per year
How Assessments Help
Assessments deliver clear, measurable insight to help you find the very best fit for accommodations, travel, and tourism.
Take Charge of Turnover
“High turnover means constantly training new people who aren’t as equipped to take care of guest needs.”
-VP of Recruiting, Hyatt Hotels & Resorts
Improve Sales and Guest Experience
“We’re improving hospitality because of the selection process that helps us bring in the right people.”
-Director of Talent Development, American Airlines
What We Offer
To make better hiring decisions, managers need insight into skills, job competencies, and work potential.
Get job fit scores based on attributes that influence work behavior.
Situational Judgment & Simulations
See how candidates make decisions in real-life customer service scenarios.
Automated Reference Checking
Get feedback on past performance and job fit without picking up the phone.
New Hire Analytics
Understand the impact of each hire by tracking early performance and turnover data.
What Sets Us Apart
Trust in technology backed by Talent Solutions Experts—a combination that has successfully determined job fit for over 40 million candidates across industries.
From quick, off-the-shelf deployment to tailored options and expert guidance, you choose the solution best fits your business needs.
Because success varies by role, level, and industry, take advantage of targeted job fit assessments, as opposed to a “one-size-fits-all” solution.
Gain competitive edge with new hire analytics, which provide the insight you need to continually improve your hiring process.
What Success Looks Like
7 Customer Service Traits You Can’t Teach
Client Success: Creating a Hospitality Culture