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Background: This direct management and staffing company specializes in the auto industry, employing top quality greeters, service ambassadors, wash attendants, courtesy drivers, and more at automotive dealerships nationwide.

Challenge: The company had two strategic goals that prompted this initiative: (1) cut hourly turnover by half, and (2) fuel company growth, enabling them to double every year over the next few years. They didn’t have an assessment process in place, but the CEO had used assessments in the past and seen their value firsthand. He knew the company would struggle to meet their goals without an assessment to help streamline the hiring process and target top-quality candidates.

Solution: The CEO chose OutMatch because of referrals and past experience with us, and the VP of Talent Acquisition agreed that our system would help her team fully understand their candidates and improve their overall quality of hire. We’ll provide assessments for hourly and professional roles, as well as an ROI analysis and turnover evaluation in the first year of our partnership.