Meet Chelsea Charron, Talent Solutions Expert

 

Chelsea partners with clients to develop assessments that help them hire better employees and develop talent internally.

Where did you grow up?

Houston, Texas

Married? Children? Pets?

I’m engaged and getting married in October. We have one dog named Ari.

What led you into this field?

I originally planned to become an attorney, but after working in the legal field for several years, I discovered that I didn’t enjoy that environment. At the time, I had a personal interest in learning all things related to the budding field of positive psychology and wanted to find a way to apply those principles as a career. That’s when I learned about I/O psychology and pursued a Master’s degree to launch my career.

What or who has influenced your career the most? Mentor? Situation?

When I was working in oil and gas, I had a manager who saw my potential and gave me projects that were beyond my experience level. This was empowering and provided because he was confident enough in my ability to tackle these projects independently, while still providing guidance to ensure I was successful. I am grateful that he helped accelerate my skill set, experiences and career.

What do you enjoy most about your job? What do you find most challenging?

I enjoy learning about the different industries, and the companies within those industries. It’s fascinating to understand how each company has unique nuances, strengths and opportunities, and how the people within those companies work together to make the organization successful. This is also what makes my job challenging. The nuances that make each project interesting also make it impossible to apply the same solution in the same standardized way to each client. We have to understand the unique culture and challenges of our clients so we can provide custom solutions that address their needs.

What do you think it takes to be successful in your role?

There are several factors that include:

  • Perseverance and frustration tolerance – data doesn’t always work the way we want it to, and people don’t always respond the way you want them to.
  • Emotional intelligence – to build good relationships with clients and to be an effective coach (needed to deliver meaningful insights in a way that will help individuals achieve their career goals)
  • Teamwork!

What are some of your most significant career accomplishments?

I designed and implemented a new succession planning process within a major oil and gas company and then helped to facilitate the development of the succession plan. I also developed a successful and cost-efficient leadership development program by leveraging knowledge sharing and internal mentors within a major oil and gas company.

Tell me about an interesting problem you’ve faced in your role and how you dealt with it.

Recently, I completed a re-validation project that produced unexpected and undesirable results. The scales that were predicting success in the initial validation were no longer predicting success today. After taking into consideration the nature of the role, its changes over time, and the various confounding variables in the metrics, we were better able to analyze the data and create an even more effective assessment.

What are some of the industry-specific challenges you see for the future?

It’s predicted that technology will replace several of the roles that OutMatch supports in the near future – and companies won’t need selection assessments for roles that no longer exist.

What’s the best piece of work-related advice you’ve ever received?

Listen more than you speak.

What’s your most valuable professional tool?

The Internet (typical millennial answer, and only somewhat facetious – LOL).

Passions? Hobbies? Interests outside of work?

I’m passionate about learning and discussing social and intellectual issues. As for hobbies, I enjoy listening to podcasts (especially comedy podcasts), boating, water sports and traveling. I also really love brunch.

What is something no one knows about you?

I dabble in creative production from time to time. I had my own podcast and I’m currently trying to write a book.

Favorite TV show? Why?

New Girl – because sometimes your brain just needs a break from all the serious issues, to-do lists and work. It’s nice to just ‘veg’ out to silly, but relatable comedy.

Last book read?

The Woman in Cabin 10. I enjoy psychological thrillers and mysteries.

What’s your favorite lunch?

Does brunch count? Pancakes, breakfast tacos and mimosas!

You work hard, but personal time is important too. What’s been your best vacation spot ever? Why? Do you have a dream destination?

So far, my best vacation spot has been Hawaii, but my dream destination will be my honeymoon – Australia. We’ll be exploring five different locations with just the right mix of plans and downtime to really experience the culture.