Cheryl Harris is the Director of Talent Development at American Airlines. She is reinventing talent management at American, the world’s largest airline after merging with US Airways in December 2013. Her team provides tools for leaders to identify and develop their talent, including: performance management, succession planning, leadership and targeted development, assessments, organization development, and executive coaches.
Some key initiatives while at American include: supporting new culture post-merger through team and leadership programs; implementation of continuous talent conversations approach; developing new Emerging Leaders (HiPo) Programs; development of selection processes for Flight Attendants and Pilots; and focus on improving effectiveness of a new joint business between American, British Airways, and Iberia.
Prior to American, Cheryl consulted to various companies while conducting research and publishing in the area of collaborative work systems. Cheryl holds a Ph.D. in Industrial/Organizational Psychology from the University of North Texas and a B.A. in psychology from the University of Texas at Austin. Human Resource Executive magazine recognized Cheryl as an HR Rising Star in 2015.