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Company Background: This movie theatre chain is headquartered in Plano, TX. It has 520 locations throughout the U.S. and in Latin America and manages approximately 7,000 employees.

Business challenge: This company wanted to set up a performance management program. Their first step was to develop a competency model that they could use to measure performance.

Business solution: We partnered with them and showed them how to use feedback surveys for their leadership team. The information received helped with issues like self-awareness and goal-setting. Their next step is to implement management assessments. Their goal here is to add structure to the way they screen managerial candidates by using more objective data to help with the decision-making process.