The onset of fall means it’s time for retailers to begin stocking up — not just on inventory, but on seasonal staff as well.
Looking at Last Year’s Trends
According to a 2015 survey from Monster, demand for seasonal employment grew 26 percent from the previous year. Employers said they planned to hire for the following positions:
- customer service (46 percent);
- hosting and greeting (17 percent); and
- shipping and delivery (16 percent).
This time last year, e-commerce giant Amazon.com was ramping up for a massive holiday workforce of 25,000 permanent hires and 100,000 seasonal hires. UPS planned to add 95,000 seasonal workers to support its hike in business between November and January, while its competitor FedEx planned to add 50,000.
Meanwhile, MarketWatch released a list of the best places to look for a holiday job, which included big-name retailers like Macy’s (85,000 jobs), Target (70,000 jobs), Kohl’s (69,000 jobs) and Wal-Mart (60,000 jobs).
And the season was certainly a busy one. According to the National Retail Federation, Thanksgiving weekend last year drew crowds of over 100 million in-store shoppers, each spending $300 on average. In total, the holiday shopping season rang up more than $630 billion in U.S. sales.
Preparing for the 2016 Rush
With numbers like that, it’s no surprise that retailers usually begin hiring four months before Christmas. Smart hiring managers (backed by smart HR organizations) know better than to be caught understaffed at holiday time. Shoppers are ready to spend, and if you’re not prepared to help them, you could be missing out on $830 per person. Keep the following tips in mind when making your hires —
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