Timing matters when it comes to implementing an assessment. Should it be part of the initial application process, or should it come later, after the screening call, for example? Should everyone take the assessment, or only select candidates?
These are important questions to ask. Whether you combine the assessment with an existing step in your hiring process, or add a new step for assessing candidates, it will inevitably impact your candidate experience. But not all candidates need to have the same candidate experience, and the workflow you choose will depend on your candidate pool and the type of role you’re filling.
When hiring for high volume roles like retail cashiers or restaurant servers, for example, the assessment is done early in the application process, and might even be an integrated part of the application (meaning all candidates will complete the assessment before submitting their application). This workflow will lengthen the application process for candidates, but not significantly because hourly assessments are shorter than professional assessments and take about 10-15 minutes to complete.
- Helps recruiters and hiring manager quickly filter through a large pool of candidates
- Saves times by prioritizing candidates who are most likely to succeed in the role
When hiring for low-volume or professional level roles like store managers, for example, candidates are invited to take the assessment after passing an initial screening process. This gives recruiters and hiring managers the chance to review applications and other criteria, and also communicate with candidates before the assessment. Professional assessments require more time (usually 20+ minutes), but being invited to take the assessment based on their qualifications for the job can help boost candidate completion rates.
- Requires a time commitment only from candidates who are qualified to move forward
- Allows for personal interaction with the employer before completing the assessment
One of the great benefits of using assessments is that you can use the results to conduct better interviews. So no matter where you place the assessment, make sure it’s early enough in your hiring process to provide insight at each of the following stages.