‘Availability is not a skillset.”

– Peter Serrate

 Sometime, around 1999 or 2000, one of our first clients, Pete Serrate exclaimed in a meeting that “availability is not a skillset.”  This is a fantastic quote and sums up many important “rules” about hiring the right person.  Taking time to find that candidate that fits your job is critical but taking the time, before you start recruiting, to define your job and understand what outcomes you want the successful new hire to achieve is even more important.