frontline_hiringIn this blog series pulled from our eBook – Using an Interview to Select Frontline Job Candidates, we discuss types of interviews, delivery methods, and effectiveness.  In part 1 of blog series, we discussed types of interviews.  In part 2, we discuss ways to deliver an interview.  With technology, the interview delivery has changed over the years. 

Delivery Methods

Recruiters now have multiple options to manage the interview process.  Technology is creating multiple channels to deliver an interview.  Each option has trade-offs and should be carefully evaluated for the candidate experience, recruiter experience, effectiveness, and legal defensibility.  Keep in mind that the interview is a test just like a personality assessment, problem-solving test, or simulation. 

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Technology has made it easier to automate the interview process but keep in mind how the candidate may perceive the interview process.  

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