Succession Planning: Prioritize Frontline Manager Development
How to prepare managers & supervisors to excel in their positions, and how it can impact on the organization
Executives are coached. Senior leaders are mentored. Middle managers are developed. Often, this is the level where organizational development stops, leaving frontline managers to fend for themselves. It makes little sense to ignore the development needs of frontline managers because they are the “managers of execution.” Strategies are not successfully implemented and goals are not met unless frontline supervisors or managers make it happen. They are the people who are supervising the largest group of employees. They are also often hired or promoted into their roles because they have shown expertise in meeting job responsibilities and not because they have proven leadership qualities.