Are video interviewers at higher risk for discrimination lawsuits?
Potential adopters are concerned that the cost reduction and hiring efficiency benefits of virtual interviewing must be balanced by a downside. Well, WePow has done our homework and found that compliance violations and discrimination do not come inherently with video interviewing. Using video as part of your interactive recruitment process is no more dangerous than checking out someone’s picture on LinkedIn or making a hiring decision after meeting someone face to face.

For starters, Carol R. Miaskoff, Assistant Legal Counsel of the US Equal Employment Opportunity Commission (EEOC) issued a letter stating that virtual or video interviews are not inherently discriminatory. Clients must structure their recruitment and selection process to be nondiscriminatory and consistently focused on qualifications regardless of technology used. When using video screening tools, the EEOC recommends proactive education of the hiring teams about the selection criteria they should use when viewing and evaluating candidates, as well as involving multiple parties in review of video responses so that the team judgment is less vulnerable to bias.

Here are a few ways that using WePow’s video interviewing can actually increase recruitment compliance and reduce risk of hiring discrimination:

  • Bias reduction Using a recorded video interviewing solution like WePow. Screen ensures that your virtual interviews are consistent regardless of what the person on the other end looks like. Every candidate experiences the same employer experience, whereas candidate performance in live interviews can be affected by the recruiter’s personal biases and fatigue.
  • HR-compliant questions Recruiters can request that HR compliance experts review the questions that will be asked in order to ensure that interviews follow their company’s guidelines. Each question need only be recorded once, and then every candidate will be asked the same questions in the same way.
  • Fair evaluation criteria WePow customers can include evaluation forms in the candidate review module to ensure that recruiters and hiring managers are evaluating candidates on job-specific criteria. This documentation of the evaluation criteria and each criterion’s priority ensures that candidate assessment is fair.
  • Audit compliance It’s every HR pro’s worst nightmare, the auditing process. But what if you had video evidence that you did everything correctly? That’s what recorded video interviewing software allows you to do. Simply add the link to your ATS (Applicant Tracking System) on a candidate’s profile, and in the case of an audit that video and the associated evaluations can easily be furnished. All interactive recruitment platforms are different, but WePow’s video interviewing platform will store your files for up to 24 months. You can also add Requisition Identification numbers to every virtual interview, syncing all the interview responses to one opening!

Meanwhile, candidates are protected with safeguards at every turn. Our privacy policy and terms of service are simple and easy to understand. There’s never a “gotcha!” moment where the candidate feels caught off-guard or exposed. Practice interviews, employer-branded experiences, and intuitive user experience all ensure that your candidate is ready and willing to participate in your virtual interview.

Want to learn more about how video interviewing can lower your compliance risk while saving you time and money — contact us today!