Tackling the Turnover Challenge
With an emphasis on revitalizing and growing its regional brands, ABRH launched an initiative to invest in employees and improve turnover. ABRH looked to pre-hire assessments to help build a staff that would thrive within their family of brands, which includes four casual dining chains: O’Charley’s, Ninety Nine Restaurant & Pub, Village Inn, and Bakers Square.
ABRH chose Outmatch assessments because they identify best-fit candidates for specific job types, including manager and hourly roles, and target key hospitality traits like guest focus, persuasiveness, turnover risk, and more.