Acceptance targeted three key areas in the hiring process that needed improvement:
- Outdated paper assessments
- Time-consuming reference checks
- High fail rate among new hires
The processes in place for assessing candidates and checking references required recruiters to do all the early and late stage screening work manually. As a result, positions typically remained open for 40 days or more.
After positions were filled, 70% of new hires were failing the state licensing exam required for employment. At $300-$400 per exam, Acceptance was losing $175,000 each year on employees who couldn’t continue in the role.
“The time saved was phenomenal. Our recruiters were spending 90-120 minutes per day identifying potential candidates, then that number dropped to zero. When you calculate time saved over the course of a week, it adds up to a full 8-hour work day.”
-Clay Stallings, VP of Talent Acquisition and Development at Acceptance Insurance