High Participation for Better Vetting
The biggest benefit that came from using the Outmatch tool is the ability to collect more information about candidates and consequently increase the quality of new hires. That was also one of the unexpected results when the recruiting department started using Outmatch. “We were pleasantly surprised at the number of reference responses. We average nearly 7 responses per candidate. I did not believe it would be possible to get that much feedback on a candidate, but that is what we have experienced,” says Welsh. And because the references participate in a confidential process, the information collected is of quality.
Moreover, some hiring managers are initiating the reference check prior to the interview and then using the results to focus questions during the interview. This action transformed their process, and Welsh concurs.
“The quality of the information we receive about the candidate has significantly increased. Raters generally freely share information, including improvement opportunities.”