The Challenge of Traditional Reference Checking
Before implementing automated reference checking, GroupM’s process caused three major challenges:
- Time consuming. Waiting up to three weeks for references to respond caused unnecessary delays in the hiring process.
- Without a unified process, there was no way to ensure that references answered the same questions, and no way to objectively compare candidates.
- Lacked visibility. Without an automated system, the team couldn’t check on the status of candidates or reference checks in real time.
“The reference checking and sourcing tools are very easy to use, and have given hiring managers across the globe the ‘WOW’ factor.”
-GroupM Head of Talent Acquisition at GroupM