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After developing new competency models with OutMatch, this powerhouse retailer hired people who were destined for success.

Executive Summary
Headquartered in Germany, this global sportswear company employs more than 55,000 people in over 160 countries and produces more than 778 million product units every year. It’s the largest sportswear manufacturer in Europe and the second largest in the world. Despite its powerhouse position, the company had difficulty finding people who were a good cultural fit. And with a profoundly global presence, but decentralized organization, the challenges were even greater. Enter OutMatch.

Align company culture with core values to ensure employee fit
Previously, the retailer worked with assessment vendors who were simply not agile enough to solve their hiring challenges. The Retailer needed a convenient way to measure candidates to ensure that new hires were aligned with broader, company competencies and company culture. OutMatch provided an agile solution because they were willing to develop new solutions for the client.

Initially, the assessments were based on internal documentation, in-depth conversations with key stakeholders, and existing competency models. OutMatch mapped the appropriate traits to the retailer’s competency model and worked with them to leverage results. OutMatch also went above and beyond contracted services to include additional trainings and support during roll-out to ensure the retailer’s teams were well prepared. The results enabled the retailer’s leaders to see direct results and measure candidate success based on competencies. As a result, the retailer hired candidates with a strong culture fit across different disciplines and functions in the organization.

OutMatch also demonstrated that they could provide support to the retailer should they require a rollout of services to regions outside of the U.S. through translations, and training available during global work hours. OutMatch proved to the company that it could simultaneously work with individuals in North America, EMEA and APAC and could also communicate and deliver across multiple languages.

Stronger together: Teaming up to build a new competency model that works
Through feedback, development and testing, the client and OutMatch continued to refine the model, focusing on results that were predictive and aligned with company goals. OutMatch worked with its research team and produced a tailored model that was a perfect fit for the way that the client conceptualized excellent performance within their organization. As a result, additional modules were launched across more roles within the organization.

By analyzing competencies and personality traits, this global retailer discovered it could make better hiring decisions by linking core values to performance expectations and company culture. Score!

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