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Over 96,000 retail locations use OutMatch assessments • 2.6 million candidates assessed per year

How Assessments Help

Assessments deliver clear, measurable insight to help you find the very best fit for roles in the retail industry.

Hire High-Performing Hourly Employees

Build a staff that’s customer focused and motivated to sell:

  • Store Associates
  • Salespeople

7 Customer Service Traits You Can’t Teach
8 Reason to Use Retail Assessments

Identify Leaders Who Will Drive Success

See who’s ready for the next level of retail leadership:

  • General Manager
  • Multi-Unit Manager

What Makes a Great Retail Manager?
GM to Multi-Unit: Success beyond the Four Walls
Align Assessment with Culture

Take Charge of Turnover

With starting wages on the rise, it will become tougher for retailers to reduce employee turnover with pay alone, according to Bloomberg.

Reduce Inventory Shrink

Employee theft and administrative errors account for more than 50% of all inventory shrink, according to the National Retail Federation.

Get a Clue: Be an Ethical Detective

What We Offer

To make better hiring decisions, managers need insight into skills, job competencies, and work potential.

Personality Assessments

Get job fit scores based on attributes that influence work behavior.

Situational Judgment & Simulations

See how candidates make decisions in real-life customer service scenarios.

Automated Reference Checking

Get feedback on past performance and job fit without picking up the phone.

New Hire Analytics

Understand the impact of each hire by tracking early performance and turnover data.

Use an assessment that’s been validated for the retail industry, or learn about tailored options.

What Sets Us Apart


Trust in technology backed by Talent Solutions Experts—a combination that has successfully determined job fit for over 40 million candidates across industries.


From quick, off-the-shelf deployment to tailored options and expert guidance, you choose the solution best fits your business needs.


Because success varies by role, level, and industry, take advantage of targeted job fit assessments, as opposed to a “one-size-fits-all” solution.


Gain competitive edge with new hire analytics, which provide the insight you need to continually improve your hiring process.

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