Company background: Headquartered in Wilbraham, MA, this family-friendly restaurant has 240 locations and 10,000 employees.
Business challenge: The company couldn’t identify top performers for their front of house and back of house hourly positions. They chose to work with us because of our restaurant industry expertise.
Business solution: We partnered with the company to tailor assessments that would help them efficiently identify top talent. Together, we created industry best practice profiles based on historical hiring data they provided. And, to create a more user-friendly system, assessments were moved to a mobile optimized platform. They are also considering using industry best practice profile for assistant managers.