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MSX International Reduces Time to Hire by 20% with Video Interviewing

MSX International Reduces Time To Hire By 20% With Video Interviewing

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Video interviewing has been the solution to our recruitment high volume challenges.” 

Jose Maria Alcantara, HR Manager

About MSX International

MSX International (MSXI) is a business process outsourcing company with more than 6,000 employees providing technology-based services in more than 80 countries. Together with the Sewells Group, a wholly-owned subsidiary, MSXI is the worlds largest provider of retail solutions to automotive OEM`s and their dealers.

Challenge

MSX typically hires around 900 new employees per year in Europe with a rapid expansion. This rapid global expansion has led to the challenge of finding and assessing high caliber talent through a digital and scalable model. The MSX Spain team launched Wepow video interviewing as part of their new digital strategies in early 2017 – leveraging the technology across the business including: Warranty, Technical, Dealer/Training Solutions, as well as their call center recruitment.

Solution

The MSX Spain team launched Wepow video interviewing as part of their new digital strategies in early 2017 and began leveraging the technology across the business including: Warranty, Technical, Dealer/Training Solutions, as well as their call center recruitment. Screening thousands of candidates a year, the MSX recruitment team is transforming their high-volume recruitment model and their work/life balance through technology.

Thanks to a more effective screening, 1 of every 2 candidates that come to an in-person interview gets hired. This means 50% savings in time invested from candidates, recruiters, and hiring managers.”

Jose Maria Alcantara, HR Manager

Results

  • 20% reduction in time to hire, which saves 2 days in time-sensitive job requisitions.
  • 50 % fewer in-person interviews due to better technical screening.

Wepow’s customizable filters and mobile apps have allowed hiring managers to create their own talent database and have a more proactive involvement in finding the best talent. Due to the nature of MSX’s specialized business, technical assessments needed to be conducted in real time by the hiring manager. Now, the assessment of technical, non-negotiable skills are included in the pre-recorded interview, saving hiring managers 50% of the time they used to invest in the interviewing process.

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