Company background: Founded in 1978, this restaurant chain is headquartered in Hermiston, Oregon. It’s a 24-hour, family dining concept that serves Northwest comfort food at a fair price. It has 100 locations in Oregon, Washington, Idaho, California, Wyoming and Nebraska. With 4,000 employees, it’s the largest family-style chain in the Northwest.
Business challenge: The company was having trouble with employee turnover – specifically within the first six months. They knew they needed to hire for a better cultural fit.
Business solution: We provided ATS integration and designed assessments for their assistant managers, kitchen managers, general managers and multi-unit managers. They also use a popular profit and loss assessment which tests a candidate’s ability to read and understand restaurant profit and loss statements.