How to Build a Better Candidate Experience: HR’s Guide to Recruitment Automation and AI

Chances are, you’d like your candidates to have a consumer-grade experience. However, there’s a gap between what you want to provide and what’s been available on the market. Advancements in recruitment software are beginning to close that gap. This guide will get you up to speed on innovations and trends in the market. Specifically, we’ll look at how AI, automation, and design thinking are colliding to transform the experience of getting a job.

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19 Recruiting Metrics to Power Your Hiring Strategies
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Find recruiting metrics that will power your hiring strategies. These recruiting metrics are essential for measuring the success of your programs and presenting to management.

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Early Stage Attrition in Call Centers ” Why Employees Leave Within the First 90 days
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What causes early stage attrition and employee turnover in call centers? Depending on the source of the statistics, the average turnover rate for all employees within the first 90 days is 33-percent, but the number can jump to 45-percent for call centers. This is an expensive proposition for employers. Various studies have found the cost […]

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Upgrade your Glassdoor Brand Ratings
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75% of job seekers consider an employer’s brand before applying

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Hiring for Skills over Degrees: Clear Path to Economic Equality
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Millions of people are never given an opportunity to land a job that their skills, aptitude for learning and problem-solving qualify them to hold The American labor force is transforming in multiple ways. People aged 65 and older are the fastest growing segment of the labor force, while millennials are already the largest generation in […]

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Successfully Implementing Software With Tried-and-True Best Practices
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Gain Hiring Manager Support Early & Conduct A High Volume Pilot Group To Help Meet Substantial Goals

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Hiring for job skill. Are degree-first hiring methods dead?
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Expanding Role of Pre-Hire Assessments for Skills-Based Hiring in the Labor Market What do Bill Gates, Mark Zuckerberg, Daniel Ek and Jack Dorsey have in common? Answer: They are just some of the people who never finished college yet founded and run some of the largest, most innovative and hugely successful tech firms in the […]

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To Stress or Not to Stress: Are Your Employees (Really) Managing Change
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How are your employees managing change & other job-related pressures? Organizational development involves numerous change initiatives, but change is difficult for many people. A person may or may not be as adaptable as needed, leading to workplace stress. Some people stress out loud by constantly complaining and falling behind in their work. They are easy […]

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Invest in Pre-Hire Assessments to Save Money & Improve Company Culture
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Pre-employment Assessments Save Money & Improve Company Culture There’s more information about job candidates available in today’s social media world than was available even a decade ago, and many recruiters make use of personal profiles to determine if a candidate is a good fit for a job. This approach isn’t exhaustive, though, and it’s essential […]

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How to Transform Company’s Talent IQ: Future of Talent Intelligence
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The Future of Talent Assessment – From Gamification in Recruiting to Job Simulations The talent selection process is constantly evolving to meet the demands of changing job markets and new innovations. From gamification to mobile-based assessments, the technology involved in talent acquisition is, in many cases, emerging faster than the supportive research. Here’s a look […]

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New Opportunities in D&I and How to Regain Lost Ground
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After the tragic death of George Floyd set off a chain reaction in the world, particularly in the Black Lives Matter movement, we brought together a panel of experts to speak about racial injustice in corporate America. Aaliyah Haqq from the Center for Workforce Excellence, Jennifer Carter from Executive Women’s Forums (EWF) International, and James […]

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The Most Accurate Way to Evaluate Applicants – Contact Center Critical Skills
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Contact Center Representatives need an array of Skills, Abilities, and Personal Characteristics Contrary to what I used to believe before I immersed myself into the contact center arena, contact center roles are complex and difficult jobs that require representatives to bring an array of skills, abilities, and personal characteristics to the table in order to […]

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The Most Effective Tools for Hiring Contact Center Agents
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The Most Effective Tools for Hiring Contact Center Agents ContactBabel, a leading analyst firm covering the call center industry that is based in the UK, recently released their 2011 US Contact Center Decision Makers’ Guide (2011 Guide). FurstPerson provided sponsorship of the report.

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Candidate-driven hiring is within reach

It’s time to transform recruiting in a way that’s better for all candidates. Download our manifesto on why letting candidates drive their own experience is possible and necessary for organizations, recruiters and candidates alike.

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