How to Build a Better Candidate Experience: HR’s Guide to Recruitment Automation and AI

Chances are, you’d like your candidates to have a consumer-grade experience. However, there’s a gap between what you want to provide and what’s been available on the market. Advancements in recruitment software are beginning to close that gap. This guide will get you up to speed on innovations and trends in the market. Specifically, we’ll look at how AI, automation, and design thinking are colliding to transform the experience of getting a job.

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Work from Home Agent Hiring – Hub and Spoke vs Virtual Recruiting Model
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Two Types of Home Agent Models: Hub & Spoke and Virtual With remote agent models, you have two recruiting models to consider.  Understanding the trade-offs between the two models will help you develop your recruiting and pre-hire assessment strategy.

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Diversity & Inclusion: What Checkster Stands For
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Checkster’s mission, to provide tools to make better talent decisions, is aligned with those American ideals.

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Quality of Hire and Recruiting Speed in Hiring ” How do you have both?
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Can you have both quality of hire and recruiting speed in the hiring process? Recruiting speed and hiring for quality are two of the biggest challenges facing firms that employ contact center agents. By quality of hire, we mean the organizational standard that defines satisfactory job performance. By recruiting speed, we mean how fast the […]

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The Best Ways To Hire, Develop, And Retain Millennial Talent
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What are millennials looking for in a company when finding a new job?

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How to Make Remote Work a Strategy, Not a Crisis Response
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Remember life before COVID-19? Sometimes it feels like a decade ago. If the amount of change over the past few months seems, for lack of a better term, unprecedented, that’s because it is, particularly with regard to the impact on the workplace. Seemingly overnight, office closures forced employers to piece together impromptu work from home […]

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How to Use Video for Hiring, Training, and More: 5 Best Practices
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During social distancing, you likely discovered a new appreciation for video. If they weren’t already, virtual happy hours, video chats, and meetings on webcam quickly became the norm. Now that we’ve seen how easy it is stay connected on a human level – no matter the distance – video technology will continue to power our […]

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Benefits of Talent Analytics & How to Start Using Data Analytics – A Catch 22
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why companies should start to use talent analytics and data analytics It’s no secret that data analytics can have a revolutionary impact on talent acquisition processes. Being able to use qualitative data to make hiring decisions, find areas of improvement, and enhance the hiring process is game-changing ” akin to using the internet to find […]

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How to Align Pre-Employment Assessments with Job Requirements
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How to align your pre-employment assessments with job requirements to find the most qualified applicants Defining a job is the first step to building a hiring strategy that allows your business to consistently find, hire, and keep top talent. Once you’ve defined the job and connected it to important business outcomes, the next step is to […]

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Get Ready to Hire in a High Unemployment Market
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It’s hard to believe, but way back in the early days of 2020, one of the biggest challenges that companies faced was sourcing candidates. They simply couldn’t get enough people to apply for jobs. Fast forward to today, and everything has changed. As the COVID-19 pandemic crept across countries and around the world, unemployment rates […]

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Outmatch Moving to “Summer Hours” Through Labor Day
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Every business is asking a lot of their employees today. We are asking them to reduce hours and pay, take furloughs, and even share their home as they turn bedrooms and dining rooms into makeshift offices. We are also asking them to share their time between us as their employer and their roles as parents, […]

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Consumers Prefer Live Chat for Online Support
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Customers Prefer Live Chat for Online Support Recently, AnswerDash publish an infographic ” the Customer Experience Champ ” which provided consumer ratings on different touchpoint channels.  According to AnswerDash, consumers rate their customer experience satisfaction for online customer support as follows:

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How to Reimagine Work and Rebuild Post Crisis
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How to embrace disruptive thinking, understand talent in new ways, and reframe the future of work.

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Candidate-driven hiring is within reach

It’s time to transform recruiting in a way that’s better for all candidates. Download our manifesto on why letting candidates drive their own experience is possible and necessary for organizations, recruiters and candidates alike.

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