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7 Customer Service Traits You Just Can’t Teach

Companies from healthcare to hospitality are all looking for people with that coveted customer service gene, or people who are naturally wired for work in the service industry. To be sure you’re bringing the right people into your customer service environment, you need to know which personality traits make someone a natural. These are the traits you want every customer service employee to have ‘built in,’ because they are the hardest to teach:

Read more about each of the 7 Customer Service Traits You Can’t Teach, or learn more about Customer Focus.