Olivia leads all client-facing delivery teams, including Talent Solution & Strategy, Client Success, Leadership Services, and End User Support. Together, these teams play an instrumental role in the successful delivery, implementation, and ongoing support of clients. Olivia has over 15 years of experience in selection and development process design, assessment validation, and solution integrations. Olivia earned her B.S. from Texas A&M University and M.A. in Clinical Counseling Psychology from Southern Methodist University. She is a member of the Society for Industrial & Organizational Psychology.