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What Makes a Great Retail Manager? 8 Must-Have Competencies

What Makes A Great Retail Manager? 8 Must-Have Competencies

To deliver outstanding guest experiences, retailers need GMs who are more than mediocre. But what is it that drives some GMs to outperform others, and what’s the secret ‘formula’ for selecting your best store leaders? Research reveals the top 8 job competencies that predict success in retail management.

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